Orders & Returns

  • Exchange & Return is available for 14 days only from your delivery date, returned products have to be in the same condition when purchased and we cannot return or exchange unless it is with same conditions purchased with.
  • Pinky Lollypop label card has to be on the returned products as it was when purchased. Without the label card, we cannot receive your order.
  • You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original conditions. We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange or refund.
  • You have to save the Invoice receipt you received with the products and put it back with the returned product in the shipping flyer upon delivery man arrival.
  • You don’t have to return order, Only the product you would like to return.
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